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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Goins

October 22, 2026

5  out of  5
rating by Scott Goins
"Absolutely great service!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Ponte Vedra Beach insurance team. "
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Mike Mauldin

October 15, 2026

5  out of  5
rating by Mike Mauldin
"Marlene provided exceptional customer service and saved us money on our auto insurance. She made our switch to State Farm smooth and seamless.
Recomended 10/10"
We responded:
"Hi Mike, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Ponte Vedra Beach.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Carly Jackson "
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john Roberts

October 14, 2026

5  out of  5
rating by john Roberts
"Marlene did a great job on my insurance. She was able to provide me a competitive rate for my auto and m home insurance. She was quick to respond to any questions and needs that I had. I would definitely recommend using her for all of your insurance needs."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Ponte Vedra Beach to know you had such a great experience with us. "
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Michael Boyette

October 14, 2026

5  out of  5
rating by Michael Boyette
"Marlene helped me and my dad protect our future with a guaranteed life policy"
We responded:
"Michael, thank you for the amazing review! Our Ponte Vedra Beach insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Carly Jackson, your State Farm Agent "
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Owen Bull

September 25, 2026

5  out of  5
rating by Owen Bull
"Maggie is the best she saved me money on my auto and helped me understand what the coverage was"
We responded:
"Owen, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Jerri Moon

September 2, 2026

5  out of  5
rating by Jerri Moon
"I would like to highly recommend working with Maggie Steiner at Carly Jackson - State Farm in Ponte Vedra Beach. Maggie was exceptional in helping me with all my insurance coverages. She was very professional and thorough in her follow-through and prompt to respond. Carly was also very instrumental in answering questions and explanations concerning insurance. They make a great team!"
We responded:
"Thank you for the 5-star review, Jerri! We’re proud to serve the Ponte Vedra Beach community and truly appreciate your support. "
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Martin N

August 28, 2026

5  out of  5
rating by Martin N
"I had an absolutely outstanding experience with Carly Jackson and her State Farm team. From the moment I walked into their beautiful office on Canal Boulevard, I felt welcomed and genuinely taken care of. I had the opportunity to meet Carly, the agency owner, as well as Kera and Oliver, and everyone was phenomenal. They are friendly, professional, extremely knowledgeable, and you can tell they truly enjoy what they do. Most importantly, they take the time to explain everything clearly instead of simply trying to sell you a policy.

I came to Carly with an issue involving my son's auto insurance, and she went above and beyond to help me get everything straightened out. She carefully reviewed the situation, confirmed the details with me, looked for every discount that could apply, and genuinely tried to save me as much money as possible while making sure we had the right coverage. Her knowledge of State Farm's products really impressed me. She also took the time to educate me about life insurance and the many other types of coverage available through the agency, without ever making me feel pressured.

What really stood out to me was the level of personal attention. Insurance can sometimes be confusing and stressful, especially when there is a problem with a policy, but Carly and her team made the entire experience much easier. They listened, explained my options, answered my questions, and made sure I understood what was being done and why.

I cannot say enough good things about Carly, Kera, Oliver, and the entire agency. This is the kind of local insurance office where you feel like you are dealing with real people who actually care about helping their customers. Phenomenal service, phenomenal people, and a beautiful, welcoming office right on Canal Boulevard in Ponte Vedra Beach. I highly recommend Carly Jackson State Farm to anyone looking for auto, life, or other insurance coverage. Definitely a five-star experience!"
We responded:
"Thank you so much for your wonderful feedback of us here at Carly Jackson’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Carly Jackson’s Insurance Team "
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Maria Steiner

August 27, 2026

5  out of  5
rating by Maria Steiner
"Maggie and Carly did a great job helping me make sure I had the coverages I needed. I would recommend anyone give them a call to make sure you are adequately protected!"
We responded:
"Hi Maria, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Ponte Vedra Beach.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Carly Jackson "
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Adrienne

August 3, 2026

5  out of  5
rating by Adrienne
"Kera was very knowledgeable and warm in spirit ! Her customer service and knowledge she provided with care in my request was highly appreciated! She’s a gem! Super grateful to have worked with her !"
We responded:
"Thank you so much for the 5 stars, Adrienne! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Tony Bryant

July 24, 2026

5  out of  5
rating by Tony Bryant
"First of all, I have to say thank you for a job well done to Kera!

Setting up home and auto insurance in Florida can be incredibly stressful, but this team made it seamless.

From day one, Carly and Kera demonstrated a deep respect for us military veterans and a thorough understanding of military transitions. She effortlessly navigated Florida’s unique insurance challenges, like windstorm, hurricanes requirements and flood zones, to secure my home policy. Very respectful and responsive without any delays!

At the same time, they bundled my auto insurance, maximizing every available veteran discount.Their communication was clear, honest, and lightning-fast. Kera took care of all the heavy lifting, giving me total peace of mind. If you are a veteran or active duty member in Florida, look no further for your insurance needs. Again, State Farm was there for me and my family!

Thank you again, Antonio Bryant - Florida"
We responded:
"Thank you so much for leaving such a wonderful review! Your kind words mean a lot to us as our team strives to provide excellent service to our community and we hope we can make taking care of your insurance feel simple and easy to understand. "
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STEVE GOUGE

June 25, 2026

5  out of  5
rating by STEVE GOUGE
"I’m very happy to share my thoughts on the quality of service that I receive. Thanks to my State Farm team for your continued support and being so supportive - Steve G."
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Sandy Capuano

June 16, 2026

5  out of  5
rating by Sandy Capuano
"Kera provided me with excellent service today, spending all the time needed to answer my many insurance questions and to clarify anything I didn’t quite understand. It was truly a pleasure to do business with her and I am happy to have found an agent that is professional, attentive and pleasant."
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Fred Pensotti

June 16, 2026

5  out of  5
rating by Fred Pensotti
"Kera is the best insurance agent I have worked with. Responsive, knowledgeable, thoughtful, and great follow-through. Outstanding customer service!"
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Bruce Jones

May 27, 2026

5  out of  5
rating by Bruce Jones
"I worked with Kera to insure our house and she got me the coverage I needed and saved us almost 20% after she bundled our auto and umbrella policies. The service was excellent and I’m so happy to have an agency that I can talk to over the phone or in person if necessary."
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ah ah

April 17, 2026

5  out of  5
rating by ah ah
"I can’t say enough great things about Kera! She truly goes above and beyond when it comes to insurance. She always picks up the phone, responds quickly to emails and makes everything so easy to understand.

What really stands out is the personal service. She is there every step of the way and makes you feel like more than just a policy number. She is also incredibly supportive of military families, which means a lot.

If you want someone who is reliable, knowledgeable, and genuinely cares, Kera is the one. Highly recommend!"
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Jim Zerwekh

October 27, 2025

5  out of  5
rating by Jim Zerwekh
"Kera Bryant helped us find a better home owner's insurance policy which has saved us significant money. When combined with our auto insurance policies, we also saved even more money.
Kera is great to work with, she cares, and is a top notch pro!"
We responded:
"Thank you very much for your Kind review. I am happy to see that we were able to help you with your insurance needs! "
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Jessica

August 13, 2025

4  out of  5
rating by Jessica
"Michele really helped me and saved me money!"
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jamie burgeson

August 1, 2025

5  out of  5
rating by jamie burgeson
"Kera Bryant is absolutely amazing! She got us all set up with insurance for our new motorhome super helpful and quick! Definitely recommend! Thank you Kera :)"
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Karen Doherty

August 1, 2025

5  out of  5
rating by Karen Doherty
"Kera assisted me with attaining my flood insurance. She is extremely knowledgeable and efficient, and has an affable personality. She has reaffirmed the fact that pre-eminent world class customer service is not a lost art!!!!"
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Julie Prushinski

July 30, 2025

5  out of  5
rating by Julie Prushinski
"We are relocating to the area and had so many questions about homeowners & auto insurance. Kera was so helpful! She walked us through the entire process and put up with SOOO MANY questions. She is extremely knowledgeable and professional. I wouldn’t trust anyone else for our insurance. I cannot recommend her enough!!!!"
We responded:
"Welcome to Florida! thank you so much for your kind words and recommendation. We are very happy that were able to help out in making the transfer of your insurance an easy process."
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Danielle Devoid

July 23, 2025

5  out of  5
rating by Danielle Devoid
"Friendly and professional service and, they beat the competitors’ prices!"
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Eyanire Sanchez

July 17, 2025

5  out of  5
rating by Eyanire Sanchez
"Isaac was very professional to follow my request by phone and email my quote in a quick way. Thank you!"
We responded:
"Thank you very much for leaving a review! We appreciate your feedback, and we are glad we were able to help!"
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Luke Tenuta

June 23, 2025

5  out of  5
rating by Luke Tenuta
"Kera was awesome, super communicative, and great to work with! Highly recommend!"
We responded:
"Thank you so much for your kind words! We appreciate your recommendation and look forward to working with you again!"
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lisa Szczepaniak

June 23, 2025

5  out of  5
rating by lisa Szczepaniak
"Kera was amazing to work with! She took the time to thoroughly explain each life insurance policy and made sure I fully understood the coverage and benefits. I appreciated how she listened to my needs and helped me choose the right product for my situation. She’s knowledgeable, patient, and genuinely cares about finding the best solution for her clients."
We responded:
"Thank you so much for your wonderful feedback! "
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Alex Prushinski

June 23, 2025

5  out of  5
rating by Alex Prushinski
"Kera Bryant is the BEST! Not only is she so kind and personable, but she is extremely knowledgeable and smart. Kera went above and beyond for my husband and I. She has saved us money on our policies. I cannot recommend her enough!"
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear that Kera’s kindness, knowledge, and dedication made such a positive impact for you and your husband."